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Shortage of nurses at emergency call centers

Published fredag 19 juli 2013 kl 20.55
File photo of an SOS Alarm center. Photo: Christer Suneson

The ambulance dispatcher, SOS Alarm, risks fines for breaking its agreement with several counties in Sweden, reports Swedish Television News.

During the summer, the company has substituted emergency operators for nurses. However, according to the agreements the company has entered into with the counties, a large number of the emergency calls it receives are supposed to be assessed by nurses.

A Swedish Television survey has found a risk that the company has broken agreements with 10 of the 17 counties and regions for which it works, because it has a shortage of nurses. Therefore, in the summer, nurses will only be on hand for calls that are very difficult to know how to respond to.

Janne Kautto, chair of the national association for ambulance nurses, tells Swedish Television News that patients risk being put in danger due to bad judgments made.

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