The changes are aimed at lowering costs - some 20 billion kronor until 2022 - and are combined with increased investment in online services.
According to the Swedish Bank Association, there were a third fewer physical bank branches on Swedish high streets last year compared to 2010. But while many other banks have increasingly moved their business online, Handelsbanken - one of the three biggest banks in Sweden - has up until now not followed this trend, reports news agency TT.
We have quite simply reached a kind of tipping point, where we see that our customers are choosing a different way to meet us,"
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