Return to sender? Why some packages don't make it through customs

6:58 min
  • Radio Sweden's listeners have complained of an array of problems they encounter when they get shipped parcels from abroad. 
  • Those problems can range from what listeners call "unnecessary fees" to packages never arriving at all.
  • We visited the postal terminal at Arlanda airport to see what happens to post as it arrives in Sweden, and what the pitfalls can be when sending post to Sweden from abroad.