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Phone bills released on the web

Updated tisdag 13 augusti 2013 kl 16.54
Published tisdag 13 augusti 2013 kl 14.40
Madelene Dalebrand Wachler's phone records were online

A number of mobile phone customers of Telia and its subsidiary Halebop  have had their bills posted online.

Anyone could view their names, addresses, phone numbers and several months’ call records.

Telia is working on fixing the security bug but cannot explain why their customers' bills were made public.

"As far as we can tell 11 customers have been identified and that concerns mobile phone bills for Telia and Halebop customers," Telia spokesman Hans G Larsson told Radio Sweden's P3 station.

He added that the company is not sure whether more people have been affected and that he does not know how the bills ended up on the internet.

"There are probably many factors at play. We have identified which system was affected so we have closed that down and then we have to look at what these 11 customers have in common - why their bills in particular have been viewable. We are working on that," Larsson added.

The problem has to do with the interface between Telia and the customers’ banks, and until the bug is fixed, it will not be possible to review ­bills on the banks’ websites.

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