The newspaper Dagbladet writes that on January 26 the captain and the cabin crew disagreed on the safety of flying because of heavy snow. Despite four members of the crew leaving the plane in protest, the flight to Stockholm was made anyway.
The Norwegian civil aviation authorities say flying with reduced personnel is a violation. In a letter to Dagbladet, Norwegian’s Director of Flight Operations Tomas Hesthammer promises to deliver a complete report, but adds that five cabin crew on a flight with 196 passengers did fulfill the legal requirements.
Norwegian’s head of information Charlotte Holmbergh Jacobsson questions the opposition to taking off in the snow, saying that other airlines were flying, and that it is the captain who has the main responsibility for safety onboard. She also sees the refusal of crew members to follow the captain’s instructions as serious, and says they are grounded until the incident is investigated.